Keeping it simple and easy to make payments is a part of the VBCS promise to continually provide you with quality service. VBCS happily accepts your payment 24 hours a day and 7 days a week via the secure and easy payment options.
Pay by phone using your credit or charge card.
Call 1300 552 311 or +613 8648 0158 for international clients.
Have your card details and your reference number (as shown on your Levy Notice) at hand when you call. A surcharge for credit card payments does apply.
Make secure credit card payments online 24/7
Make auto payments directly from your nominated bank account or credit card. Go to www.stratapay.com.au/direct-debit to register or phone 1300 552 331.
Your Strata Pay reference number is located in your Levy Notice.
Pay by BPAY – Biller code 96503
Contact your participating financial institution to make you BPAY payment directly from your cheque or savings account. Enter your DEFT reference number as shown on the front of your levy payment notice.
Pay in Person
By cash, cheque or EFTPOS at any Australia Post office, using your Levy Notice.
Detach the payment slip on your levy payment notice and send it with your cheque payable to ‘Macquarie Bank’ to
DEFT Payment Systems
GPO Box 141
Brisbane QLD 4001