Why Choose VBCS?

Why choose VBCS?

Established in 1982, VBCS’s professionalism and unsurpassed knowledge has secured us the position of the leading Owners Corporation management company in Victoria.

VBCS is a foundation member of the Strata Community Australia (SCA) in Victoria. We have a strong record of service excellence, always working towards one goal – making your strata experience easier and more convenient.

At VBCS we are committed to continuously investing in our staff and our systems to deliver you the highest level of service for your property.

Access to more than 30 years of experience

Being the industry leader in Victoria you have access to highly trained Owners Corporation experts with legal, engineering, accounting and customer service backgrounds.

We are able to manage Owners Corporations from two lots to high rise apartments, multiple Owners Corporations, retail shopping strips, shopping centres, professional office suites and industrial properties.

We are also experienced in managing stratum and company share property structures.

Trust and Transparency

VBCS offers competitive fees and uses the standard SCA management agreement with no hidden charges.

Committee members receive interim financial statements on a quarterly basis and a bound copy of invoices paid during the year. More regular reporting is available on request.

We also offer meeting rooms at our offices for use by Owners Corporations at no charge.

We are accountable for our service

VBCS recognises that the Owners Corporation industry is a service industry. We guarantee our services by documented key performance indicators within our management agreements. Areas monitored include response time to emails, phone calls and the actioning of items arising from Annual General Meetings.

All our expertise under ONE roof

We operate from one office location giving you full access to our knowledge base at any time.

Every Owners Corporation Manager is overseen by an experienced senior manager to ensure service levels are met.

We have relationships with professional service providers in regards to insurance, debt recovery, engineering, legal, accounting and tax lodgement.

To make your life easier we arrange for lodgement of business activity statements (BAS) and income tax returns.

Access to VBCS’s Owners Portal

VBCS provides access to an Owners Portal from any internet enabled computer or device. Documentation available includes financial data, rules, insurance details, Notices and Minutes of Annual General Meetings and other relevant documentation as required.

After-hours emergency service

Do you have an emergency related to common property? Professional contractors will attend out of business hours to provide a prompt response to your emergency.

Learn from the industry leader

VBCS recognises that part of its role as your Owners Corporation Manager is to assist clients in achieving a greater understanding of Owners Corporations. We provide on-going publications and offer free seminars conducted by industry experts to give you in-depth and timely information on relevant topics.

Access to VBCSplus database

Are you looking for a professional, certified and fully insured contractor?

VBCSplus is where you find a reliable contractor for any work you wish to have undertaken on your property.

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